Privacy Policy

1. Who we are

The Service is operated by Jufist, located at 51/2 Huyen Tran Cong Chua, ward Xuan Huong - Da Lat, Lam Dong province, Vietnam ("Company", "we", "us").

2. Information we collect

We may collect the following categories of information:

• Account data: email and password (stored securely).
• Usage data: pages viewed, actions taken, device and browser information.
• Analytics data: information collected by Google Analytics 4 (GA4).
• Communications: messages you send to us (support or sales).

3. How we use information

We use information to:

• Provide, maintain, and improve the Service.
• Create and manage user accounts.
• Process subscriptions and customer support.
• Understand usage patterns and improve marketing performance.
• Comply with legal obligations.

4. Legal bases (if applicable)

If you are in a jurisdiction that requires a legal basis (e.g., GDPR), we rely on:

• Contract necessity to provide the Service.
• Legitimate interests to improve and secure the Service.
• Consent for analytics or marketing cookies where required.

5. Sharing and disclosure

We may share information with:

• Service providers (hosting, analytics, payment processing).
• Legal authorities if required by law.

6. Data retention

We retain information for as long as needed to provide the Service and for legitimate business purposes.

Current retention targets:

• Account data: retained while the account is active; deleted within 30 days after a verified deletion request unless legal obligations require longer.
• Authentication logs/security events: 12 months.
• Support communications: 24 months.
• Analytics data (GA4): 14 months for event data; aggregated reports may be kept longer.

7. Security

We use reasonable technical and organizational measures to protect your information.

No system is completely secure.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to certain processing.

To request access or deletion, contact us at oliver@jufist.com or visit /legal/deletion.

9. International transfers

Your information may be processed in countries other than where you live.

We take steps to protect data transferred internationally.

10. Children

The Service is not intended for children under 18, and we do not knowingly collect their data.

11. Changes

We may update this Privacy Policy from time to time.

We will post the updated effective date and, if changes are material, provide additional notice.

12. Contact

Questions about privacy can be sent to oliver@jufist.com.